Supervision Skills for New Managers

Taking on the role of leader and manager for the first time involves a significant shift in responsibility and skill. Effective leaders and managers achieve results by refining their ability to manage their own workload and by creating an environment that allows others to succeed.

This short course provides attendees with the tools and fundamental knowledge to meet the demands of a new role and responsibilities head-on.

Who should attend?

This short course is ideal for those who have recently taken on the role of leader or manager of a workgroup.

What will I learn?

• You will learn to better manage your own performance in order to manage the performance of a workgroup, and will look at their role in the group and how an effective group operates
• You will also examine different leadership roles and strategies, identify their own natural leadership style and learn how to use new skills to motivate, track and improve group performance, including using coaching skills to address performance gaps.

What topics will be covered?

• managing personal performance
• identifying work roles and standards of performance
• providing leadership
• monitoring and improving performance
• coaching for improved performance.

How to register

In-house workshops:

Our workshops can be customised and delivered at your premises giving you access to the training you need, when you need it. For more information or to discuss your training needs, please call 1300 728 505 or via email corporatesolutions@kaplan.edu.au.

Public courses held at Kaplan Professional:

How to register? Please check our Calendar of Short Courses to see if the course you wish to attend is scheduled in your region. If it is scheduled in your region, click the relevant course name and follow the prompts.

Expressions of Interest: We can schedule workshops for small groups at mutually suitable times at Kaplan Professional. If you are interested in attending a workshop, please complete an Expression of Interest form to enable us assess the level of interest for that course. We will then place your name on our waiting list for that particular course and will contact you as soon as we have received sufficient interest to run the course. (A minimum of 8 participants is required to run a course.) Scheduled courses may then be open to the public.

For more information, please call 1300 527 526 or email pdmail@kaplan.edu.au.

* The PD points quoted here are intended to be used as a guide only. Your Compliance Manager or Professional Body may assess this program according to their own guidelines. To receive PD points please take this course outline to your Compliance Manager or Professional Body for accreditation.

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