The (FNS41515) Certificate IV in Life Insurance is for people who already work or want to work in the life insurance industry.
The Claims stream has been developed for claims assessor and case manager job roles. It includes an introduction to legislation, life insurance products and services, risk, underwriting, claims and the skills to work well with clients.
Please refer to the course outline for more information.
Upon successful completion of this qualification, students should be able to:
You may enrol at any time and begin studying immediately on enrolment.
|Code||Title||Type||Type of Assessment|
|FNSINC301||Work effectively in the financial services industry||Core||Exam, Assignment|
|FNSILF403||Develop and maintain in-depth knowledge of products and services used by the life insurance sector||Core||Assignment|
|FNSILF401||Contribute to the life risk underwriting process||Elective||Exam, Assignment|
|FNSISV402||Underwrite new business||Elective||Assignment|
|FNSCUS301||Respond to customer enquiries||Elective||Assignment|
|FNSCUS403||Deliver a professional service to customers||Elective||Assignment|
|BSBCMM301||Process customer complaints||Elective||Exam|
|FNSILF405||Receive and evaluate life insurance claims||Elective||Assignment|
|FNSILF406||Collect and manage information to facilitate claims management||Elective||Assignment|
|FNSILF407||Settle life insurance claims||Elective||Assignment|
|FNSISV406||Use specialist terminology in insurance claims||Elective||Assignment|
|FNSISV407||Use medical terminology in an insurance context||Elective||Assignment|
On successful completion, a Qualification Certificate will be awarded for the above 13 units of competency; 2 core and 11 electives.
Note: The assessments are listed by unit of competency above. The assessments are combined, covering multiple units of competency. Please refer to the course outline for more information on how the topics relate to the units of competency and the assessment.
There are no educational entry requirements.
This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities and at times engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email firstname.lastname@example.org.
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To successfully complete this course, learners will require basic computing skills. This may include:
You may be exempted from studying the full qualification based on your previous training, study and/or work experience. To find out if you are eligible to receive an exemption, refer to our exemptions page.
If you wish to apply for CPD points so that your Kaplan insurance course counts towards your membership with the relevant industry body, you will need to supply the industry body with a copy of your transcript listing the units of competency.
Individuals who enrol into the Certificate IV in Life Insurance – Claims stream (FNS41515) will have a total of 26 weeks to complete the qualification from their initial enrolment date.
Students should expect to spend up to 10 hours a week of study time depending on their experience in the general insurance industry. This includes reading the topics, completing learning activities and the assignments and preparing for the exams. An additional four (4) weeks is available if required to resubmit an assignment or resit an exam.
This subject is delivered online.
Kaplan’s online learning portal, KapLearn, enables the provision of innovative, interactive learning resources and support. KapLearn can be accessed anywhere at any time using a computer or mobile device that has internet access. Students are also provided with hard copy subject notes for their reference.
KapLearn is the access point for subject notes, supplementary learning material, practice activities and assessments. KapLearn is also the access point for ongoing support. The ‘Ask your tutor’ forum provides continuous technical support from subject matter experts.
The assessments for each course are listed below. Units of competency are co-assessed by topic within subjects, as listed in ‘Units of competency’.
|Supervised, open book multiple choice examination.
Completion of short answer questions, case studies
Students may attempt the exam and/or submit their assignment at any time if they believe they are adequately prepared. Students will receive personal reminder emails as they approach their assessment deadlines.
Certificate IV in Life Insurance (Claims stream): $585
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