Try our course finder tool
ENROL NOW DOWNLOAD BROCHURE ENQUIRE

Need help?

1300 662 203

Course overview


STUDY MODE

100% online

NUMBER OF SUBJECTS

1

NEXT INTAKE

Enrol and start anytime

COURSE FEE

$595.00

AVAILABLE LOANS

N/A

AQF LEVEL

4

COURSE DURATION

Maximum of 30 weeks

PROVIDER ID

RTO 90116


Do you work for an Australian credit licensee and need to meet your ASIC RG 206 compliance?

Do you want to upskill and receive an industry-recognised qualification from a leading education provider?

Kaplan Professional’s FNS40122 Certificate IV in Credit Management is ideal for new entrants working for Australian credit licensees (ACLs), such as banks and credit unions in roles including responsible managers and credit representatives. It focuses on providing you with the skills and knowledge needed to fill a variety of credit-related roles, while meeting the education requirements outlined in ASIC’s RG 206.

The FNS40122 Certificate IV in Credit Management offers:

  1. An understanding of how to analyse client needs and deliver customer solutions
  2. Strategies to undertake credit analysis
  3. An understanding of how to sell financial products, resolve client disputes and manage professional responsibilities

Please refer to the course outline for more information.

Learning outcomes

Learning outcomes

On successful completion of this course, individuals should be able to:

  • Accurately and efficiently evaluate and process loan applications
  • Identify and meet the needs of clients with lending needs
  • Develop productive relationships with clients
  • Apply knowledge of the financial services industry to their professional practice
  • Identify future learning opportunities for themselves

Topics covered

  • Topic 1: Developing professional knowledge and self-management skills
  • Topic 2: Evaluating and processing the credit application
  • Topic 3: Providing service and resolving problems

Units of competency

10 units of competency are awarded for the successful completion of the FNS40122 Certificate IV in Credit Management; seven (7) core and three (3) electives. For information on the units of competency, see the Course Outline in the ‘Course Overview’ section.

On successful completion of this course, individuals should be able to:

  • Accurately and efficiently evaluate and process loan applications
  • Identify and meet the needs of clients with lending needs
  • Develop productive relationships with clients
  • Apply knowledge of the financial services industry to their professional practice
  • Identify future learning opportunities for themselves
  • Topic 1: Developing professional knowledge and self-management skills
  • Topic 2: Evaluating and processing the credit application
  • Topic 3: Providing service and resolving problems

10 units of competency are awarded for the successful completion of the FNS40122 Certificate IV in Credit Management; seven (7) core and three (3) electives. For information on the units of competency, see the Course Outline in the ‘Course Overview’ section.

Assessment

The assessments for this course are listed below. Units of competency are co-assessed. For further details on the units of competency covered in this qualification, please refer to the subject outline available in the ‘Course Overview’ section.

AssessmentsDetail
1 ExamsSupervised, Open book multiple choice exams, four (4) attempts.
1 AssignmentWritten and oral assignment – two (2) attempts

• Written – short answer questions and case study

• Oral – oral response to questions and role-plays.

The mode of oral assessment is by audio recording. As part of the course requirements, individuals will need to find a volunteer to assist with their role plays in the oral assignments.

Individuals may attempt the exam and/or submit their assignment at any time if they believe they are adequately prepared. Individuals will receive personal reminder emails as they approach their assessment deadlines.

Individuals must be deemed ‘competent’ in all assessment items, including demonstrating competency in all of the exam questions, in order to be awarded their qualification.

The FNS40122 Certificate IV in Credit Management qualification will be awarded on successful completion of all units of competency.

To learn more about what to expect when completing an oral assignment using audio, please click here.

Exams venues

You can sit your exam while being supervised in your workplace or at another suitable venue. Please click here for more information.

Duration

Individuals have a total of:

  • 26 weeks to complete the learning and assessment requirements for the FNS40122 Certificate IV in Credit Management from their initial activation date.
  • An additional four (4) weeks’ re-submission time – if an individual reaches the end of their initial enrolment period and has been deemed ‘not yet competent’ in one or more assessment items, then an additional four (4) weeks will be granted, provided the individual all assessment tasks have been attempted during the initial enrolment period. There is no fee for this extension.

This means if an individual completes the learning and assessment, and the re-submission time in every subject is granted, the duration will be 30 weeks.

The amount of training for this course may be up to six (6) hours per week. The amount of training is the hours an individual can expect to spend to complete their course work and assessments.

The assessment hours for this course is eight (8) hours per week. These are the hours a student can expect to spend engaged in assessment activities.

In addition to the amount of training, individuals who are new to industry or vocational training could need up to seven (7) hours per week, known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites usually introduced in workplace compliance training.

Individuals working in the industry may be able to complete the course requirements in a shorter timeframe or less hours per week.

If an individual applies for extensions beyond the 26-week completion timeframe or is granted special consideration, the maximum period of time to complete this qualification is two (2) years from the course activation date.

Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.

Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:

  • Subject activation and completion timeframes
  • Extensions
  • Subject re-enrolment

Entry Requirements

Individuals who are in Australia on a student visa are unable to enrol in this course. If you are in Australia on a visa and wish to enrol, you need to ensure you are enrolling in accordance with the study conditions of your visa.

Individuals are required to be aged 18 years or older to enrol in this course.

Language, literacy and numeracy (LLN) requirements

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times, engage in online forums and discussions. In addition, the delivery mode relies on the extensive use of written and oral communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or mail@kaplan.edu.au.

Computing requirements

Recommended browsers

You can access KapLearn using any of the browsers below, but it runs best on the latest versions:

  • Firefox 3 or later
  • Chrome 4 or later
  • Safari 3 or later
  • Internet Explorer

You may find it helpful to have more than one browser installed on your computer. If you experience problems using Kaplan Professional’s online learning system, we recommend you try using another browser.

Browser settings and support

For the best user experience in Kaplan Professional’s online learning system, select the following browser settings:

  • Enable cookies
  • Enable JavaScript
  • Do not block pop-up windows

Audio recording app

You will need to use a free or paid audio-recording app on your phone, tablet or computer to record and submit your oral assignment. Most devices come with a free built-in audio/voice-recording app. More information should be available in your device manual or on the device manufacturer’s website. Below are help links for some popular devices.

Skill requirements

To successfully complete this course, individuals will require basic computing skills. This may include, but is not limited to:

  • Saving and editing Microsoft Office documents
  • Researching, accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Making an audio recording using a smartphone, tablet or computer
  • Participating in online discussions

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times, engage in online forums and discussions. In addition, the delivery mode relies on the extensive use of written and oral communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or mail@kaplan.edu.au.

Recommended browsers

You can access KapLearn using any of the browsers below, but it runs best on the latest versions:

  • Firefox 3 or later
  • Chrome 4 or later
  • Safari 3 or later
  • Internet Explorer

You may find it helpful to have more than one browser installed on your computer. If you experience problems using Kaplan Professional’s online learning system, we recommend you try using another browser.

Browser settings and support

For the best user experience in Kaplan Professional’s online learning system, select the following browser settings:

  • Enable cookies
  • Enable JavaScript
  • Do not block pop-up windows

Audio recording app

You will need to use a free or paid audio-recording app on your phone, tablet or computer to record and submit your oral assignment. Most devices come with a free built-in audio/voice-recording app. More information should be available in your device manual or on the device manufacturer’s website. Below are help links for some popular devices.

To successfully complete this course, individuals will require basic computing skills. This may include, but is not limited to:

  • Saving and editing Microsoft Office documents
  • Researching, accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Making an audio recording using a smartphone, tablet or computer
  • Participating in online discussions

Enrolment Information

You may enrol in this course at any time and begin studying immediately on enrolment.

Enrol now

This course is delivered online via Kaplan Professional’s learning management system, KapLearn.

You will receive login details to KapLearn on enrolment. When you log on to KapLearn, you are able to access the subject notes, assessments and additional learning materials. These include media, case studies, practise activities and your online tutor.

Assessments are accessed and submitted through KapLearn.

Corporate clients should contact our Corporate Solutions team at corporate@kaplan.edu.au to discuss delivery options and how we can further tailor our training to meet your business needs.

Students who are successfully awarded the FNS40122 Certificate IV in Credit Management may choose to further their studies in the financial services industry by enrolling into the FNS40821 Certificate IV in Finance and Mortgage Broking, or the FNS50322 Diploma of Finance and Mortgage Broking Management.

Individuals may be able to obtain RPL for a Kaplan Professional award subject based on their previous study and/or work experience. To do this, individuals must submit evidence that demonstrates they have already met the requirements of the course through these other means.

Evidence can take many forms. This includes information about approved study, information about work experience, certificates, transcripts or other credentials.

To find out if you’re eligible for RPL, please refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.

Policies

Student policies

Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program doesn’t go as planned and they need extra support.

Terms and conditions

Click here to access our terms and conditions.

Refund policy

Access our refund policy.

Fees

Enrol directly in the course for $595 (GST exempt). For additional study-related fees, please click here.

Support and wellbeing

We understand studying isn’t always easy; you may not have studied for some time or perhaps you haven’t studied online previously. Kaplan Professional recognises juggling study with work and family commitments, while trying to find the balance can be demanding.

Your wellbeing and safety is paramount to Kaplan Professional. We want to ensure your experience is well-rounded and balanced to help you attain the most from your studies, so we encourage you to take advantage of the services available to you.

Support and wellbeing

We understand studying isn’t always easy; you may not have studied for some time or perhaps you haven’t studied online previously. Kaplan Professional recognises juggling study with work and family commitments, while trying to find the balance can be demanding.

Your wellbeing and safety is paramount to Kaplan Professional. We want to ensure your experience is well-rounded and balanced to help you attain the most from your studies, so we encourage you to take advantage of the services available to you.

Programs you might be interested in

 

Tier 1 Compliance Solution - Financial Planning

Tier 1 Compliance Solution - Financial Planning provides individuals with the opportunity to develop the professional knowledge and skills (if required) to provide financial planning advice following a step–by–step process.
 

Tier 1 Compliance Solution - Managed Investments

Tier 1 Compliance Solution - Managed Investments introduces individuals to the concepts of managed investments as they apply to retail clients. The principles underpinning the foundation, structure, regulation and risks associated with the managed investment industry are also covered.
FNS41521

FNS41521 Certificate IV in Life Insurance – Underwriting Stream

The FNS41521 Certificate IV in Life Insurance – Underwriting stream allows those who already work, or want to work in the life insurance industry to meet the industry-wide professional standards framework.

Related articles

Why Australian finance professionals are choosing Kaplan Professional’s Master of Applied Finance | Kaplan Professional

Kaplan Professional's 100% online Master of Applied Finance (MAF) program offers more flexibility, new specialisations and new subjects.

How to prepare for an online proctored exam

With online courses being one of the most convenient ways to study, online proctored exams have also become a popular option among education providers and students.

Fitting postgraduate study into a busy life

In this article, we’ve put together some tips for balancing study and work to help guide you.
ENROL NOW ENQUIRE