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The FNS41515 Certificate IV in Life Insurance – Claims stream is for people who already work or want to work in the life insurance industry.
The Claims stream has been developed for claims assessor and case manager job roles. It includes an introduction to legislation, life insurance products and services, risk, underwriting, claims and the skills to work well with clients.
Please refer to the course outline for more information.
Upon successful completion of this qualification, students should be able to:
The 13 units of competency are awarded for the successful completion of Certificate IV qualification; 2 core and 11 electives. For information on the units of competency see the course outline in the course overview tab.
Enrol directly into the program for $650
For additional study-related fees, please click here.
Individuals have a total of:
Therefore, if an individual completes the learning and assessment, and the resubmission time in every subject is granted, the duration will be 30 weeks.
The amount of training for this course may be up to 15 hours per week. The amount of training is the hours an individual can expect to spend to complete their course work and assessments.
In addition to the amount of training, individuals who are new to industry or vocational training could need up to 5 hours per week known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites that are usually introduced in workplace compliance training. Individuals working in industry may be able to complete the course requirements in a shorter timeframe or less hours per week.
If a student applies for extensions beyond the 30-week completion timeframe or is granted special consideration, the maximum period of time to complete this qualification is two years from the qualification activation date. If enrolling in single subjects with the intention of completing a qualification, the two year timeframe is calculated from the initial activation date of the first subject.
Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.
Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:
There are no educational entry requirements.
Individuals are required to be aged 18 years or older to enrol in this course.
This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities and at times engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written and oral communication.
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email firstname.lastname@example.org.
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Audio recording app
You will need to use a free or paid audio-recording app on your phone, tablet or computer to record and submit your oral assignment. Most devices come with a free built-in audio/voice-recording app. More information should be available in your device manual or on the device manufacturer’s website. Below are help links for some popular devices.
To successfully complete this qualification, individuals will require basic computing skills. This may include:
You may enrol at any time and begin studying immediately on enrolment.
Enrol now >
This subject is delivered online.
Kaplan’s online learning portal, KapLearn, enables the provision of innovative, interactive learning resources and support. KapLearn can be accessed anywhere at any time using a computer or mobile device that has internet access.
KapLearn is the access point for subject notes, supplementary learning material, practice activities and assessments. KapLearn is also the access point for ongoing support. The ‘Ask your tutor’ forum provides continuous technical support from subject matter experts.
Recognition of Prior Learning (RPL)
Individuals may be able to obtain Recognition of Prior Learning (RPL) for a Kaplan Professional award subject based on their previous study and/or work experience. To do this, individuals must submit evidence demonstrating they have already met the requirements of the subject through these other means.
Evidence can take many forms, such as information about approved study, information about work experience, certificates, transcripts or other credentials.
To find out if you are eligible for RPL, refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.
The assessments for each course are listed below. Units of competency are co-assessed by topic within subjects, as listed in ‘Units of competency’.
• Written – short answer questions, case studies
• Oral – Oral questions/role play.
The mode of oral assessment is by audio recording. As part of the course requirements, individuals will need to find a volunteer to assist you with the role play in the oral assignment.
Individuals may attempt the exam and/or submit their assignment at any time if they believe they are adequately prepared.
Individuals must be deemed competent in all assessment items, including demonstrating competency in all of the exam questions, in order to be awarded their qualification.
The FNS41515 Certificate IV in Life Insurance – Claims stream qualification will be awarded upon successful completion of all units of competency.
To learn more about what to expect when completing an oral assignment using audio please click here.
Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program does not go as planned and they need extra support.
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1300 662 203
1300 662 203
1300 662 203
IMPORTANT: This qualification has been impacted by recent changes announced by the Australian Skills Quality Authority (ASQA). As a result, the final date Kaplan Professional will accept assessment submissions is 21 December 2022. This means you may not receive the full maximum duration advertised for this qualification and/or may not be able to access one or more extensions that might otherwise have been available to you under Kaplan Professional’s vocational education extension policy. It is essential all students review the information here to understand what this means for you before proceeding with your enrolment. If you enrol, it will be taken that you have read and understood this information.