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Home > Courses > Insurance Claims Handling and Settling Course
The Insurance Claims Handling and Settling course is designed for people working in the insurance industry who are involved in a range of general and life insurance claims-related activities including handling enquiries, making recommendations, accepting or rejecting claims, and settlement.
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Are you looking to meet the new financial service regulations for general and life insurance claims handling and settling?
Following the passing of the Financial Sector Reform (Hayne Royal Commission Response) Bill 2020 in December 2020, claims handling and settling will become a regulated financial service under the Corporations Act from 1 January 2022. A requirement of this change is that employees involved with claims handling and settling are adequately trained and competent to provide this service.
This learning module will provide foundation general knowledge on claims handling and settling becoming a regulated financial service, including obligations individuals providing these services must meet. It is designed to be combined with the student’s business’s initial and ongoing internal product and process training in order to fully meet the new training requirements.
A Certificate of Completion is awarded upon successful completion of an online quiz at the end of the module.
After successful completion of this course, individuals should:
Individuals will have 30 days to complete the course.
The assessment for this course is listed below:
Individuals must complete the online quiz within 30 days of activating this course, and be correct in all questions, to receive their certificate of completion (downloadable from their subject room).
There are no entry requirements for this course. However, it is recommended that individuals are working in, or have familiarity with, general or life insurance claims handling and settling.
Individuals are required to be aged 18 years or older to enrol in this course.
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email firstname.lastname@example.org.
Individuals may enrol into this course at any time and begin studying immediately upon enrolment.
Corporate clients should contact our Corporate Solutions Representatives at email@example.com to discuss delivery options and how we can further tailor our training to meet your business needs.
This course is delivered 100% online.
The interactive module should take approximately 30 minutes to complete.
Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program does not go as planned and they need extra support.
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Enrol directly into the program for $220(GST exempt).
For additional study-related fees, please click here.
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