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Course overview


STUDY MODE

100% online

NUMBER OF SUBJECTS

2

NEXT INTAKE

Enrol and start anytime

COURSE FEE

$865.00

AVAILABLE LOANS

N/A

AQF LEVEL

Various

COURSE DURATION

Maximum of 32 weeks

PROVIDER ID

RTO 90116


Is Tier 1 Insurance Broking a requirement of your job role?

Are you looking to become ASIC RG 146 compliant?

Kaplan Professional, a leading national provider of financial services education, recommends the Kaplan Professional Tier 1 RG 146 Compliance Solution for Insurance Broking.

The course meets the education requirements of ASIC Regulatory Guide 146 (RG 146) for providing general and personal advice with broking clients.

The course includes generic knowledge, core knowledge and specialist insurance knowledge.

Kaplan Professional’s Tier 1 Insurance Broking course is for individuals who want a career as a general insurance broker. The course is designed to:

  • Meet the training requirements for RG146 Tier 1 compliance in Insurance Broking

Please refer to the subject outlines for more information.

The Tier1 Insurance Broking program is structured into two subjects:

Subject information

Learning outcomes

  • Gain an understanding of the financial services industry and the role and responsibilities of a Tier 1 insurance broker
  • Understand the role of a general insurance broker in the insurance industry
  • Describe basic risk assessment for broking clients
  • Understand the features, classes and risks of insurance products
  • Outline appropriate communication skills to manage complaints and disputes
  • Apply appropriate communication skills to build relationships with clients
  • Explain how to perform insurance broking tasks such as renewals, new business and claims
  • Outline the process of giving general advice and personal advice

Topics covered

Insurance Broking Fundamentals

  • Topic 1: The financial services industry
  • Topic 2: Risk assessment
  • Topic 3: General insurance products
  • Topic 4: Managing disputes
  • Topic 5: Work well with clients
  • Topic 6: New business
  • Topic 7: Claims
  • Topic 8: Renewals and changes to insurance programs

Insurance Broking Advice

  • Topic 1: Provide personal advice

Units of competency

Four units of competency are awarded for the successful completion of Tier 1 Insurance Broking; four core. For information on the units of competency, please see the subject outlines in the ‘Course overview’ tab.

  • Gain an understanding of the financial services industry and the role and responsibilities of a Tier 1 insurance broker
  • Understand the role of a general insurance broker in the insurance industry
  • Describe basic risk assessment for broking clients
  • Understand the features, classes and risks of insurance products
  • Outline appropriate communication skills to manage complaints and disputes
  • Apply appropriate communication skills to build relationships with clients
  • Explain how to perform insurance broking tasks such as renewals, new business and claims
  • Outline the process of giving general advice and personal advice

Insurance Broking Fundamentals

  • Topic 1: The financial services industry
  • Topic 2: Risk assessment
  • Topic 3: General insurance products
  • Topic 4: Managing disputes
  • Topic 5: Work well with clients
  • Topic 6: New business
  • Topic 7: Claims
  • Topic 8: Renewals and changes to insurance programs

Insurance Broking Advice

  • Topic 1: Provide personal advice

Four units of competency are awarded for the successful completion of Tier 1 Insurance Broking; four core. For information on the units of competency, please see the subject outlines in the ‘Course overview’ tab.

Assessment

The assessments for each subject are listed below. Units of competency are co-assessed by topic within subjects, as listed in ‘Units of competency’.

SubjectAssessmentAssessment detail
Tier 1 Insurance Broking FundamentalsOne (1) examSupervised, open-book, multiple-choice examination with four (4) attempts.
One (1) written and oral assignmentWritten and oral assignment – two (2) attempts
• Written – short-answer questions and case studies
• Oral - Oral questions and role plays
The mode of oral assessment is by audio recording. As part of the course requirements, individuals will need to find a volunteer to assist with their role plays in the oral assignment.
Tier 1 Insurance Broking AdviceOne (1) written and oral assignmentWritten and oral assignment – two (2) attempts
• Written – short-answer questions and case studies
• Oral – Oral questions and role plays.
The mode of oral assessment is by audio recording. As part of the course requirements, individuals will need to find a volunteer to assist with their role play in the oral assignment.

Individuals may attempt the exam and/or submit their assignment at any time if they believe they are adequately prepared. Individuals will receive personal reminder emails as they approach their assessment deadlines.

Individuals must be deemed competent in all assessment items, including demonstrating competency in all of the exam questions, in order to be awarded their qualification or course.

To learn more about what to expect when completing an oral assignment using audio please click here.

Individuals who complete the course or qualification will receive a statement of attainment per subject.

Kaplan Professional’s exams

You can sit your exam while being supervised in your workplace or with online supervision via Zoom at a suitable location.

Click here for more information about Kaplan Professional exams.

Duration

Individuals have a total of:

  • 24 weeks to complete the learning and assessment requirements for Tier 1 Insurance Broking from their initial activation date.
  • An additional four (4) weeks’ resubmission time per subject – if an individual reaches the end of their initial enrolment period and has been deemed ‘not yet competent’ in one or more assessment items, then an additional four (4) weeks will be granted, provided the individual attempted all assessment tasks during the initial enrolment period. There is no fee for this extension.

Therefore, if an individual completes the learning and assessment, and the resubmission time in every subject is granted, the duration will be 32 weeks.

The subjects must be completed in the following sequence:

  1. Insurance Broking Fundamentals
  2. Insurance Broking Advice

The subject breakdown for this course is below:

SubjectsDuration
Tier1IBF Tier 1 Insurance Broking Fundamentals12 weeks' coursework
4 weeks' resubmission time as outlined above
Tier1IBA Tier 1 Insurance Broking Advice12 weeks' coursework
4 weeks' resubmission time as outlined above

The amount of training for this course may be up to 13 hours per week. The amount of training is the hours an individual can expect to spend to complete their course work and assessments.

In addition to the amount of training, individuals who are new to industry or vocational training could need up to nine (9) hours per week known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites that are usually introduced in workplace compliance training.

Individuals working in industry may be able to complete the course requirements in a shorter timeframe or less hours per week.

Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.

Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:

  • Subject activation and completion timeframes
  • Extensions
  • Subject re-enrolment

Entry requirements

Educational requirements

There are no entry requirements.

However, it is recommended that individuals complete Tier 2 General Insurance Personal Advice for underpinning knowledge.

It is also recommended individuals are working in the insurance industry.

Individuals are required to be aged 18 years or older to enrol in this course.

Individuals who are in Australia on a student visa are unable to enrol in this subject. If you are in Australia on a visa and wish to enrol, you need to check that you are enrolling in accordance with the study conditions of your visa.

Language, literacy and numeracy (LLN) requirements

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times, engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email mail@kaplan.edu.au.

Computing requirements

Recommended browsers

You can access KapLearn using any of the browsers below, but it runs best on the latest versions:

  • Firefox 3 or later
  • Chrome 4 or later
  • Safari 3 or later
  • Internet Explorer

You may find it helpful to have more than one browser installed on your computer. If you experience problems using Kaplan Professional’s online learning system, try using another browser.

Browser settings and support

For the best user experience at Kaplan Professional’s online learning system, select the following browser settings:

  • Enable cookies
  • Enable JavaScript
  • Do not block pop-up windows

Audio recording app

You will need to use a free or paid audio-recording app on your phone, tablet or computer to record and submit your oral assignment. Most devices come with a free built-in audio/voice-recording app. More information should be available in your device manual or on the device manufacturer’s website. Below are help links for some popular devices.

Skill requirements

To successfully complete this course, individuals will require basic computing skills. This may include:

  • Saving and editing Microsoft Office documents
  • Researching, accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Making an audio recording using a smartphone, tablet or computer
  • Participating in online discussions

There are no entry requirements.

However, it is recommended that individuals complete Tier 2 General Insurance Personal Advice for underpinning knowledge.

It is also recommended individuals are working in the insurance industry.

Individuals are required to be aged 18 years or older to enrol in this course.

Individuals who are in Australia on a student visa are unable to enrol in this subject. If you are in Australia on a visa and wish to enrol, you need to check that you are enrolling in accordance with the study conditions of your visa.

This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times, engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication.

If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or email mail@kaplan.edu.au.

Recommended browsers

You can access KapLearn using any of the browsers below, but it runs best on the latest versions:

  • Firefox 3 or later
  • Chrome 4 or later
  • Safari 3 or later
  • Internet Explorer

You may find it helpful to have more than one browser installed on your computer. If you experience problems using Kaplan Professional’s online learning system, try using another browser.

Browser settings and support

For the best user experience at Kaplan Professional’s online learning system, select the following browser settings:

  • Enable cookies
  • Enable JavaScript
  • Do not block pop-up windows

Audio recording app

You will need to use a free or paid audio-recording app on your phone, tablet or computer to record and submit your oral assignment. Most devices come with a free built-in audio/voice-recording app. More information should be available in your device manual or on the device manufacturer’s website. Below are help links for some popular devices.

To successfully complete this course, individuals will require basic computing skills. This may include:

  • Saving and editing Microsoft Office documents
  • Researching, accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Making an audio recording using a smartphone, tablet or computer
  • Participating in online discussions

Enrolment information

You may enrol in this course at any time and begin studying immediately on enrolment.

To enrol, please contact us on 1300 662 203.

Enrol now

This course is delivered online via Kaplan Professional’s learning management system, KapLearn.

You will receive login details to KapLearn on enrolment. When you log on to KapLearn you are able to access the subject notes, assessments, additional learning materials (such as media, case studies and practise activities) and your online tutor.

Assessments are accessed and submitted through KapLearn.

Corporate clients should contact our Corporate Solutions team at corporate@kaplan.edu.au to discuss delivery options and how we can further tailor our training to meet your business needs.

Individuals may be able to obtain Recognition of Prior Learning (RPL) for a Kaplan Professional award subject based on their previous study and/or work experience. To do this, individuals must submit evidence that demonstrates they have already met the requirements of the subject through these other means.

Evidence can take many forms, such as information about approved study, information about work experience, certificates, transcripts, or other credentials.

To find out if you are eligible for RPL, please refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.

Policies

Student policies

Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program does not go as planned and they need extra support.

Terms and conditions

Click here to access our terms and conditions.

Refund policy

Access our refund policy.

Fees

Enrol directly into Tier 1 Insurance Broking for $865 (GST exempt).

For additional study-related fees, please click here.

Support and wellbeing

We understand studying isn’t always easy; you may not have studied for some time or perhaps you haven’t studied online previously. Kaplan Professional recognises juggling study with work and family commitments, while trying to find the balance can be demanding.

Your wellbeing and safety is paramount to Kaplan Professional. We want to ensure your experience is well-rounded and balanced to help you attain the most from your studies, so we encourage you to take advantage of the services available to you.

Support and wellbeing

We understand studying isn’t always easy; you may not have studied for some time or perhaps you haven’t studied online previously. Kaplan Professional recognises juggling study with work and family commitments, while trying to find the balance can be demanding.

Your wellbeing and safety is paramount to Kaplan Professional. We want to ensure your experience is well-rounded and balanced to help you attain the most from your studies, so we encourage you to take advantage of the services available to you.

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