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Home > Subjects > FPC007B – Client Engagement Skills
This subject focuses on behavioural finance concepts to understand different types of behavioural biases that may impact an individual’s financial decision-making.
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STUDY MODE
100% online
AQF LEVEL
8
NEXT INTAKE
5 May 2025
SUBJECT DURATION
12 weeks
SUBJECT FEE
$2,700.00
This subject examines the key contributors, influences on, and barriers to decision-making in the context of financial planning. Students will apply relevant consumer buying and decision-making frameworks and concepts of behavioural finance and biases to the provision of financial advice.
Students will explore, through case studies, the client-centric nature of financial advice, and the values and attributes, communication techniques, and conflict management and negotiation skills essential for financial planning professionals.
For more information, please refer to the subject outline here.
On successful completion of this subject, individuals should be able to:
Kaplan Professional has assessed this subject. Click here for the following CPD hours applicable from 1 January 2019 on successful completion of this course. For subjects or courses completed prior to this date, please contact Kaplan Professional’s CPD Support team on 1300 527 526 or pdmail@kaplan.edu.au.
The duration of this subject is one study period (12 weeks).
There is no prescribed text for this subject.
Individuals are provided with key readings and access to Kaplan Professional’s online databases. Individuals are encouraged to research and read widely on the topic.
Click here for assessment timetables.
RPL for the Behavioural Finance subject may be awarded if your completed prior studies are listed on the FAS Approved Courses by Institute of Higher Education list and are deemed equivalent to this subject. RPL may also be awarded based on prior post graduate studies in accordance with the Kaplan Professional Recognition of Prior Learning Policy.
Kaplan Professional assumes that individuals have completed FPC001B Economic and Legal Context for Financial Planning, FPC002B Ethics and Professionalism in Financial Advice, FPC003 Superannuation and Retirement Advice and FPC004 Insurance Advice, or understand the content covered in those subjects, prior to undertaking FPC007B Client Engagement Skills.
There are no equivalences for this subject.
For a full list of annual study period dates, click here >
16 Dec 2024 - 4 Apr 2025
❌ Enrolments now closed
Early access opens 16 December 2024
Early access to assessments 30 December 2024
Study period commences 13 January 2025
Enrolments close/census 29 January 2025
Study period ends 4 April 2025
Assessment dates See assessment information
10 Feb 2025 - 30 May 2025
Early access opens 10 February 2025
Early access to assessments 24 February 2025
Study period commences 10 March 2025
Enrolments close/census 26 March 2025
Study period ends 30 May 2025
7 Apr 2025 - 25 Jul 2025
✓ Enrolments open now
Early access opens 7 April 2025
Early access to assessments 21 April 2025
Study period commences 5 May 2025
Enrolments close/census 21 May 2025
Study period ends 25 July 2025
2 Jun 2025 - 19 Sep 2025
Early access opens 2 June 2025
Early access to assessments 16 June 2025
Study period commences 30 June 2025
Enrolments close/census 16 July 2025
Study period ends 19 September 2025
25 Aug 2025 - 14 Nov 2025
Early access opens 28 July 2025
Early access to assessments 11 August 2025
Study period commences 25 August 2025
Enrolments close/census 10 September 2025
Study period ends 14 November 2025
27 Oct 2025 - 16 Jan 2026
Early access opens 29 September 2025
Early access to assessments 13 October 2025
Study period commences 27 October 2025
Enrolments close/census 12 November 2025
Study period ends 16 January 2026
Note: If this subject is undertaken as a standalone subject, no FEE-HELP is available.
FEE-HELP is available for individuals undertaking this subject as part of a qualification. Click here to find out if you’re eligible.
Click here for a full list of fees and allowances.
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We are pleased to announce that the following enhancements have been made to this subject:
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