Our course finder tool will point you in the right direction.
Have a question or would like more information? Our dedicated team will promptly reach out to you.
Home > Courses > Tier 2 Compliance Solution – RG146 Accreditation Program
The Tier 2 RG146 Accreditation Online training program is specifically designed for corporate organisations that require employees to hold accreditation in General and/or Personal Advice in basic deposit and non-cash payment products and/or general insurance.
Need help?
Are you a training manager looking for compliance training for employees?
In the eLearning environment, individuals take on the role of a customer liaison officer at a fictional general insurance and banking business. Individuals are presented with realistic tasks to develop their skills and knowledge of workplace practice and to prepare them for the exam at the end of each module.
On successful completion of this program, individuals should be able to:
Refer to the program outline for more information.
Although it is not an entry requirement, Tier 2 General Insurance provides underpinning knowledge for FNS41422 Certificate IV in General Insurance.
The Tier 2 accreditation program provides the entry level requirements for individuals required to provide general or personal advice in basic deposit and non-cash payment products and /or general insurance.
Continuing Professional Development (CPD) to maintain and extend your knowledge and skills is essential to remaining compliant under ASIC’s Regulatory Guide 146 (RG146).
Kaplan Professional offers CPD through Ontrack — our online Continuing Education platform — which delivers monthly multimedia learning content, along with tracking and reporting capabilities.
Kaplan Professional’s continuing education content is recognised and accredited by a variety of industry associations and bodies. To learn more about our continuing education offerings, visit the continuing education page, or contact our Continuing Education support team on 1300 527 526 or pdmail@kaplan.edu.au.
Type of exam: Open book, multiple-choice exam. Exam questions are randomised, per person per sitting.
Score required to pass this module: 100%
Time limit: Unlimited
Number of exam attempts allowed: Unlimited
At completion of the modules and exams, all individuals are required to complete a Workplace Validation Report. The report covers the application of knowledge and skills in the workplace. For Deposit Products this must be demonstrated by an individual on at least one (1) occasion and for General Insurance this must be demonstrated on at least two (2) occasions with different clients and general insurance products. This means that each individual will complete either one (1) client interaction (if enrolled in Deposit Products), two (2) client interactions (if enrolled in General Insurance) or three (3) client interactions (if enrolled in General Insurance and Deposit Products).
Each Workplace Validation Report completed by a line manager or supervisor is reviewed and marked for final competency by a Kaplan Professional assessor.
If individuals are not working in the industry, or there is no suitable internal supervisor available, the assessment interactions will be conducted through roleplays with a Kaplan Professional assessor acting as the customer.
There are no fees payable if you choose to use a Kaplan Professional assessor for your roleplay, with the following two caveats:
Individuals have a total of 90 days to complete the assessment requirements for each subject.
The amount of training for this course is five to seven hours per week. The amount of training is the hours an individual can expect to spend engaging in structured learning or tutor-led activities.
The assessment hours for this course are five to eight per week. These are the hours an individual can expect to spend engaging in assessment activities.
In addition to the amount of training and assessment hours, individuals who are new to industry or vocational training could need between three to five hours per week known as unsupervised hours.
The hours above will vary depending on the Tier 2 subject, and also the experience of the individual. Individuals in industry may not need to utilise the unsupervised hours. Experienced Individuals who are working in industry may complete their course in a shorter timeframe if they are eligible for Recognition of Prior Learning and/or Credit Transfer (CT).
Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.
Please also refer to the Vocational Education and Training (VET) Enrolment Terms and Conditions here or the Student Handbook here for important information on subject activation and completion timeframes, extensions, and subject re-enrolment.
There are no educational entry requirements for this course.
There are also no formal entry requirements set by Kaplan Professional.
Individuals who are under 18 years of age but over 16 can enrol in this course with parental/guardian consent. Further support is provided to both the student and the parent/guardian throughout the enrolment.
Individuals who are in Australia on a student visa are unable to enrol in this course. If you are in Australia on a visa and wish to enrol, you need to ensure you are enrolling in accordance with the study conditions of your visa.
To successfully undertake this course, Individuals are expected to have Language, Literacy, Numeracy and Digital (LLND) skills at ACSF Level 3.
This means you should be able to:
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake this course, we recommend you speak with our Tier 2 Support team on 1300 334 344 or email tier2.support@kaplan.edu.au.
Further information regarding the LLND requirements for enrolment can be found here.
The technology requirements to complete this qualification can be found here.
Individuals may enrol in the Tier 2 Compliance Solution at any time.
Before approving enrolment, Kaplan Professional collects student information to assess course suitability. This screening may include a review of course prerequisites, prior qualifications, identified learning needs, employer confirmation of training needs (where applicable), and language, literacy, numeracy and digital skills (LLND).
For more information, individuals can speak with the Tier 2 Support team on 1300 334 344 or tier2.support@kaplan.edu.au.
A valid Unique Student Identifier (USI) must be provided before access will be granted to the course materials.
This program is delivered online.
Kaplan Professional’s online learning portal, KapLearn, enables us to provide you with innovative, interactive learning resources and support. You can access KapLearn from anywhere at any time using a computer or mobile device that has internet access.
Corporate clients should contact our Tier 2 Support team on 1300 344 589 to discuss face-to-face delivery options and how we can tailor our training to your business needs.
Individuals may be able to obtain Credit Transfer if they have previously achieved units of competency which are equivalent to units in their course.
Individuals may be able to obtain RPL for a Kaplan Professional award course based on their previous study and/or work experience. To do this, individuals must submit evidence that demonstrates they have already met the requirements of the course through these other means.
Evidence can take many forms. This includes information about approved study, information about work experience, certificates, transcripts or other credentials.
To find out if they are eligible for RPL, individuals should refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.
Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program does not go as planned and they need extra support.
Click here to access our terms and conditions.
Access our refund policy.
Access our Grievances, Complaints and Appeals policy.
Contact your Kaplan Professional Business Development Manager (BDM) about attractive fee incentives for corporate cohorts.
Call 1300 344 589 or email tier2.support@kaplan.edu.au.
We prioritise our students' mental and physical health, creating a supportive environment for learning success.
Our dedicated support teams are here to support you throughout your studies.
Our engaging and interactive learning resources support flexible and self-paced learning experiences for our students.
Oops! We could not locate your form.
Kaplan Professional is offering education update presentations for advice firms – available online or in person – designed to help advisers navigate the evolving professional landscape.
The financial advice profession is rarely a straight path. Increasing regulation, rising client expectations, technological change and higher professional standards mean advisers must continually adapt to remain relevant and competitive.
This presentation maps the full career lifecycle of an adviser – from entry into the profession through to specialisation, leadership and long-term sustainability. At each stage, we explore the capabilities required, the common challenges advisers face, and the role education plays not just as a compliance requirement, but as a strategic enabler of professional growth.
• Education pathways from entry to senior leadership
• How capability requirements evolve across career stages
• The shift from minimum standards to advanced technical and strategic expertise
• The role of ongoing education in building resilience, sound judgement and sustainable careers
Designed for adviser teams and leadership groups, this presentation provides practical insights into how structured learning supports long-term performance, professionalism and business sustainability.
To book an education update session for your advisers please contact your Corporate Relationship Manager to arrange a suitable time.
Date: Wednesday, 11 March
Time: 1:00pm – 3:00pm AEDT
Fee: $280
Where: Online (Zoom)
Host: Matthew Farley
A certificate of attendance outlining CPD hours will be awarded at the conclusion of this workshop. A full list of topics is available on our website.
Date: Thursday, 19 March
Time: 1:00pm – 3:30pm AEDT
Fee: $340
Host: Dr Jenny Diggle
Kaplan Professional has expanded the Financial Adviser Accelerator Suite with a new set of practical topics designed to further strengthen capability across both technical and client engagement areas.
As client expectations continue to rise and advice scenarios become more complex, early career advisers must combine sound technical knowledge with strong communication skills and thoughtful decision-making. The latest additions to the suite support this ongoing professional development.
Practical frameworks to enhance credibility, strengthen adviser presence and build more meaningful, long-term client relationships.
Structured approaches to assessing appropriate cover, modelling client scenarios and supporting well-reasoned, client-centred risk advice.
Applying probability-based thinking to improve strategic judgement and support more confident decision-making in uncertain environments.
These additions build on the Financial Adviser Accelerator Suite focus on applied, real-world learning, equipping advisers with skills that can be immediately implemented in practice.
The ongoing expansion of the Financial Adviser Accelerator Suite reflects Kaplan Professional’s commitment to supporting advisers as they continue to develop deeper expertise and deliver high-quality, client-focused advice.
For advisers who have now met the education standard, the focus shifts from compliance to opportunity.
Kaplan Professional offers clear pathways to build on the bridging courses and subjects already completed and convert that study into a full, recognised qualification. Advisers who have completed individual units toward the education standard may be eligible to articulate into the Graduate Certificate in Financial Planning or Graduate Diploma of Financial Planning, formalising their academic achievement and strengthening their professional standing.
From there, eligible Graduate Diploma alumni can upgrade to the Master of Financial Planning, completing the remaining subjects to attain a postgraduate qualification that positions them above the minimum regulatory requirement. The Master’s program also provides direct pathways toward leading professional designations, including CFP® and SSA®, enabling advisers to align academic progression with industry-recognised credentials.
Advisers who have completed the Graduate Diploma of Financial Planning are already eligible to obtain leading professional designations through the College for Financial Planning®. This includes globally-recognised credentials such as the Accredited Behavioural Finance ProfessionalSM (ABFP®) and Chartered Retirement Planning CounsellorSM (CRPC®) designation.
No further study is required to meet the education component for these certifications, allowing advisers to leverage their existing qualification to secure respected professional recognition and further strengthen their standing in the industry.
Beyond core qualifications, Kaplan Professional also offers access to additional specialist electives and professional designation pathways, allowing advisers to differentiate in areas such as superannuation, retirement, ethics and client strategy.
In short, completing the education standard doesn’t have to be the end point. With Kaplan Professional, it can be the foundation for higher qualifications, respected designations and long-term career progression.
Contact your Corporate Relationship Manager to discuss the education options and pathways for your adviser network. Alternatively, contact 1300 135 798 (option 2) or email courseadvice@kaplan.edu.au.
Kaplan Professional will host a special Women in Finance webinar on Tuesday, 3 March, celebrating the achievements, leadership and career journeys of women shaping the financial services industry.
The session will explore leadership, career progression and the role education has played in supporting professional success across diverse areas of the sector.
Graduate Diploma of Financial Planning dux, two-time Olympian and Financial Adviser at HLB Mann Judd.
Graduate Diploma graduate, business owner and founder of a caregiving training institute in Bangladesh, with more than 20 years’ industry experience.
Master of Applied Finance graduate and Director at BDO Sydney, specialising in governance, risk and assurance across financial services.
Date: Tuesday, 3 March
Time: 1:30pm AEDT
Location: Online (Zoom)
The webinar will include practical leadership insights, reflections on career growth, discussion on the impact of education in finance, and an interactive Q&A session.
Now
9 March
25 March
29 May
Kaplan Professional is offering eligible Graduate Diploma of Financial Planning alumni a limited-time opportunity to upgrade to the Master of Financial Planning at a fixed alumni price of $5,000.
This exclusive offer enables alumni to complete their remaining four subjects – two core subjects (FPC009 Complex Financial Planning and KAP001 Capstone Project) and two electives – at a substantially reduced cost compared to standard postgraduate tuition fees.
To access the offer, eligible alumni must enrol and commence their first subject by the Study Period 2 census date, 25 March 2026.
Upgrading to the Master’s degree provides advisers with the opportunity to deepen technical expertise, broaden strategic capability and position themselves strongly as professional standards across the industry continue to rise. The program also supports progression toward additional professional designations.
Full details, including subject structure, study plans and application steps, are available below.