FEE-HELP (Higher Education)

Important information

From 1 January 2021, new higher education students will need a Unique Student Identifier (USI) in order to be eligible for Commonwealth assistance (Commonwealth Supported Place (CSP) and/or HELP loan).

By 2023, all higher education students will need to have a USI if they expect to receive their award in 2023 or beyond. This includes all students who started before 2021.

Continuing students can provide their USI anytime between now and 2023.

More information can be found in the FAQs below.


Quality education and training can help to advance your career, but costs can sometimes be a barrier. Kaplan Professional believes education should be as accessible and affordable as possible to empower you to reach your professional and personal goals.

To make studying with Kaplan Professional more accessible, higher education courses delivered by Kaplan Professional are approved for FEE-HELP by the Australian Government’s Department of Education, Skills and Employment. FEE-HELP is a Commonwealth Government loan available to help you paying part or all of your tuition fees.

You’re required to repay your FEE-HELP loan through the taxation system once your income exceeds the government’s compulsory repayment threshold. The current repayment threshold may be found on the government’s StudyAssist website. Please be advised that a FEE-HELP loan may impact on your credit rating.

In order to receive FEE-HELP, you must meet the eligibility requirements as detailed below:

  • Be an Australian citizen and study at least part of your course in Australia
  • Be a New Zealand Special Category visa (SCV) holder or permanent humanitarian visa holder and meet the residency requirements
  • Be enrolled in a fee-paying place at a provider that offers FEE-HELP loans
  • Be enrolled in an eligible course at your provider by the census date (your provider can tell you if your course is eligible)
  • Submit the Request for FEE-HELP form to your provider by the census date
  • Not have already borrowed up to your combined HELP limit

Permanent residents can only get FEE-HELP for approved bridging studies.

If you’re studying at a private education provider such as Kaplan Professional, you’ll also need to meet the ‘pass rate’ requirements.

To apply for FEE-HELP, you’ll need to read the FEE-HELP information booklet provided by the Australian government.

In addition to FEE-HELP, you may also be eligible for other government incentives, such as Austudy / ABSTUDY. For further information, please contact Centrelink.

The USI is a student’s lifelong education number.

If you’re undertaking nationally recognised training or higher education, you’ll need a USI in order to receive your qualification or statement of attainment.

The USI will give you access to an online record in the form of a USI Transcript. This can be used when applying for a job, seeking a credit transfer or demonstrating prerequisites when undertaking further training or study.

A USI is for life. You only have to create it once. If you’ve undertaken a vocational education course since 2015, you probably have a USI.

If you’re unsure if you already have a USI, please go to the ‘Find your USI’ page to check: https://www.usi.gov.au/faqs/find-your-usi

You’ll need to provide identification to create a USI. Please visit https://www.usi.gov.au/your-usi/create-usi for more information. It’s important this identification data matches your enrolment with Kaplan Professional.

If you’re eligible for FEE-HELP assistance and would like to obtain a FEE-HELP loan, you’ll need to complete a Request for FEE-HELP assistance form. This form should be completed at enrolment once it’s sent to you or by the due by date if you’re changing your payment option. Request for FEE-HELP assistance forms can’t be accepted after the census date for a unit of study.

There are no loan fees applicable to any postgraduate courses delivered by Kaplan Professional.

You can borrow up to the combined HELP limit to pay your tuition fees. This includes all FEE-HELP, VET FEE-HELP and Vet Student Loans, and any HECS-HELP loans incurred from 1 January 2020. For 2020, the HELP loan limit is $106,319.

The census date is the last date you can withdraw or cancel your enrolment without incurring a financial and/or academic penalty, as well as the last day to submit a Requested for Fee-HELP assistance form.

You can view the census dates on our higher education study dates page on our website.

If you began your current enrolment into a higher education course with Kaplan Professional on or after 1 January 2018 and applied for FEE-HELP, the 50% pass rate will apply.

This means once you’ve undertaken eight or more subjects in a bachelor level or above course, you must have passed at least 50% of your total attempted subjects to remain eligible for FEE-HELP. For example, if you’re enrolled in a graduate diploma course and in you undertake four subjects and fail three, you’ll not be eligible to access FEE-HELP in the next study period. You would have needed to pass at least two subjects to continue to receive FEE-HELP.

What you need to ensure is you pass at least 50% of your total attempted subjects across your course of study. Otherwise, you’ll have to pay the tuition fees upfront until you improve your pass rate.

For further information regarding FEE-HELP support, contact one of our Student Advisers on 1300 135 798 or studentadvice@kaplan.edu.au. Alternatively, visit studyassist.gov.au.