Try our course finder tool
Recommended technology requirements
Recommended technology requirements Quick setup steps
ENROL NOW
ENQUIRE

Need help?

1300 135 798

Recommended technology requirements

When studying with Kaplan Professional, you’ll be accessing a range of information, resources, and services through our online learning platforms. To help you get the best experience, we recommend having some basic computing equipment and software.

The table below outlines our recommended requirements. These align with the technologies we officially support, helping to ensure compatibility and a smooth learning experience.

What You NeedWhy You Need ItTips
1. Computer or Laptop
Latest two (2) supported versions of Windows or macOS		Run our learning platform and online examsUse a device you know—personal or work laptop
2. Internet Connection
Min. 1.5 Mbps download / 1 Mbps upload		Stream videos & attend live sessions (where relevant)Test at speedtest.net; switch to wired if slow
3. Modern Web Browser
Latest two (2) supported versions of:

• Microsoft Edge
• Google Chrome
• Apple Safari		Access materials & submit assessmentsLet it auto-update or check “About” regularly
4. Antivirus Software
Up-to-date		Keep your device secure and virus-freeUse Windows Defender, macOS built-in or free tools
5. Audio Setup
Headset or speakers + microphone		Join webinars & record voice assessments (if applicable)Built-in microphone often works—test beforehand
6. Calculator
Basic scientific (xʸ, ^)		Solve exercises and quizzesFree smartphone apps or online calculators work
7. Webcam
Any webcam		Sit proctored online exams or record video assessments (if applicable)Built-in or USB cam—just show your face clearly

Quick setup steps

  • Open your system’s “About” or “System Settings.”
  • Ensure it’s one of the latest two releases of Windows or macOS.
  • Go to speedtest.net, run a test.
  • If speeds are below 1.5 Mbps down or 1 Mbps up, try a wired connection or a different network.

Google Chrome:

  • Click the three dots in the top-right corner → Help → About Google Chrome → Chrome will automatically check for updates and install them → Click Relaunch if prompted.

Microsoft Edge:

  • Click the three dots in the top-right corner → Help and feedback → About Microsoft Edge → Edge will automatically check for updates and install them → Restart the browser if needed.

Safari (Mac only):

  • Safari updates are included with macOS updates. Go to System Settings → General → Software Update to check for the latest version of macOS and Safari.
  • If you don’t have one, enable Windows Defender or macOS built-in protection, or install a free tool.
  • Check that it’s running real-time scans.
  • Plug in or use your built-in microphone.
  • Open your device’s recorder (Voice Recorder/QuickTime), record a short clip, and play it back.
  • Download any free scientific calculator app (smartphone or desktop).
  • Confirm it has exponentiation (xʸ or ^).
  • Attach or open your computer’s built-in camera.
  • Test in a video-chat app to confirm framing and clarity.
ENROL NOW ENQUIRE
Kaplan Higher Education Pty Ltd trading as Kaplan Professional ABN 85 124 217 670 (PRV 12030)       

Kaplan Education Pty Ltd trading as Kaplan Professional ABN 54 089 002 371 (RTO 90116)

Acknowledgement of Country

Kaplan Professional acknowledges the Traditional Custodians of the lands where we live, work, teach and learn. We celebrate the diversity of Aboriginal peoples and recognise the continuing connection to land, sea and community. We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.