Course overview
Learning outcomes
Course learning outcomes
Upon successful completion of this qualification, students should be able to:
- Accurately and efficiently evaluate and process credit applications
- Identify and meet the needs of clients with finance and mortgage broking needs
- Appropriately present broking options and solutions to clients
- Develop productive relationships with clients and finance professionals
- Apply knowledge of the financial services industry to their professional practice
Topics covered
- Topic 1-1: The industry and economy
- Topic 1-2: Legislation and codes of practice
- Topic 1-3: Products and services
- Topic 2-1: Organisations, teams and individuals
- Topic 2-2: Customer service
- Topic 2-3: Managing information
- Topic 3-1: Understanding the client’s needs
- Topic 3-2: Developing and presenting solutions
- Topic 3-3: Packaging the application to send to lender
- Topic 3-4: Monitor the lending process
Units of competency
12 units of competency are awarded for the successful completion of FNS40821 Certificate IV in Finance and Mortgage Broking; 7 core and 5 electives. Please refer to the information on the ‘Assessment’ tab in relation to completing your qualification.
For further information on the units of competency see the Course Outline in the Course Overview tab.



Upon successful completion of this qualification, students should be able to:
- Accurately and efficiently evaluate and process credit applications
- Identify and meet the needs of clients with finance and mortgage broking needs
- Appropriately present broking options and solutions to clients
- Develop productive relationships with clients and finance professionals
- Apply knowledge of the financial services industry to their professional practice
- Topic 1-1: The industry and economy
- Topic 1-2: Legislation and codes of practice
- Topic 1-3: Products and services
- Topic 2-1: Organisations, teams and individuals
- Topic 2-2: Customer service
- Topic 2-3: Managing information
- Topic 3-1: Understanding the client’s needs
- Topic 3-2: Developing and presenting solutions
- Topic 3-3: Packaging the application to send to lender
- Topic 3-4: Monitor the lending process
12 units of competency are awarded for the successful completion of FNS40821 Certificate IV in Finance and Mortgage Broking; 7 core and 5 electives. Please refer to the information on the ‘Assessment’ tab in relation to completing your qualification.
For further information on the units of competency see the Course Outline in the Course Overview tab.



Pathways
Study pathways
Individuals who are successfully awarded the FNS40821 Certificate IV in Finance and Mortgage Broking can apply for Credit Transfer (CT) for the first subject to upgrade and enrol into the FNS50322 Diploma of Finance and Mortgage Broking Management. This focuses on business, commercial and premium client lending.
To stay ahead in this competitive industry Kaplan Professional provides training in the specialist knowledge areas such as financial planning or life insurance.
Career pathways
Individuals who meet all the course requirements will be able to seek work in the financial services industry in a finance and mortgage broking-related role.
Continuing Professional Development (CPD)
Continuing Professional Development (CPD) to maintain and extend your knowledge and skills is essential to remaining compliant under ASIC’s Regulatory Guide 206 (RG 206). ASIC has specified that representatives offering mortgage broking services must undertake 20 hours of CPD each year. CPD requirements for MFAA and FBAA membership are set over and above ASIC requirements.
Kaplan Professional offers CPD training for finance and mortgage brokers through Ontrack — our online Continuing Education platform — which delivers monthly multimedia learning content, along with tracking and reporting capabilities.
Kaplan Professionals Continuing Education content is recognised and accredited by the FBAA and MFAA. Please review the educational requirements on the FBAA and MFAA websites for further information. To learn more about our ASIC RG 206 compliance offerings, please to refer to Continuing Education page for more information. Alternatively, feel free to contact our Continuing Education support team on 1300 527 526.
Assessment
The assessments for each course are listed below. Units of competency are co-assessed by topic within subjects, as listed in ‘Units of competency’.
Assessments | Details |
---|---|
4 Quizzes | Open-book, randomised, multiple-choice quizzes with six (6) attempts each. |
1 Written Assignment | Completion of short-answer questions and case studies, two (2) attempts. |
1 Oral Assignment | Completion of oral response to questions, presentation(s) and role play(s), two (2) attempts. |
Individuals may attempt the quizzes and/or submit their written and oral assignment at any time if they believe they’re adequately prepared and will receive personal reminder emails as they approach their assessment deadline. Individuals must be deemed to be demonstrated in all assessment items, including demonstrating competency in all questions in the quizzes, in order to achieve competency in their units and to be awarded their qualification. Please refer to the information at the top of this page.
Individuals who complete the qualification and meet the requirements of the units of competency will receive a qualification certificate.
Duration
Individuals have a total of:
- 26 weeks to complete the learning and assessment requirements for the FNS40821 Certificate IV in Finance and Mortgage Broking from their initial activation date.
- An additional four (4) weeks resubmission time per subject- If you reach the end of your initial enrolment period and have been deemed not yet competent in one or more assessment items, then an additional 4 weeks will be granted, provided you attempted all assessment tasks during the initial enrolment period. There is no fee for this extension.
Therefore, if an individual completes the learning and assessment, and the resubmission time in every subject is granted, the duration will be 30 weeks.The amount of training for this course may be up to 5 hours per week. The amount of training is the hours an individual can expect to spend engaged in structured learning or tutor-led activities.
The assessment hours for this course are 8 hours per week. These are the hours an individual can expect engaging in assessment activities.
In addition to the amount of training and assessment hours, individuals who are new to industry or vocational training could need up to 7 hours per week known as unsupervised hours. These additional hours are for study skills or further research. For example, an individual not working in industry would need more time to review industry websites that are usually introduced in workplace compliance training. Individuals working in industry may be able to complete the course requirements in a shorter timeframe or less hours per week.
If an individual applies for extensions beyond the 30- week completion timeframe or is granted special consideration, the maximum period of time to complete this qualification is two years from the qualification activation date. If enrolling in single subjects with the intention of completing a qualification, the two year timeframe is calculated from the initial activation date of the first subject.
Additional study-related fees apply to formal extensions and re-enrolments. Please refer to the Vocational Education Fees schedule found here.
Please also refer to our Vocational Education and Training (VET) Enrolment Terms and Conditions here or our Student Handbook here for important information on:
- Subject activation and completion timeframes
- Extensions
- Subject re-enrolment
Education requirements
There are no educational entry requirements.
Individuals are required to be aged 18 years or older to enrol in this course.
Individuals who are in Australia on a student visa are unable to enrol in this course. If you’re in Australia on a visa and wish to enrol, you need to ensure you’re enrolling in accordance with the study conditions of your visa.
Language, literacy and numeracy (LLN) requirements
This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times engage, in online forums and discussions. In additon, the delivery mode relies on the extensive use of written and oral communication.
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or mail@kaplan.edu.au.
Computing technology and skills requirements
In order to complete your studies with Kaplan Professional, you’re assumed to have the following skills and access relating to technology.
Skill requirements
To successfully complete this qualification, individuals will require basic computing skills. This may include but isn’t limited to:
- Saving and editing Microsoft Office documents
- Researching, accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents through websites
- Making an audio recording using a smartphone, tablet or computer
- Participating in online discussions
This course requires you to read comprehensive learner workbooks, complete a range of written assessments, undertake independent research activities, and at times engage, in online forums and discussions. In additon, the delivery mode relies on the extensive use of written and oral communication.
If you have any doubts about whether you have the language, literacy and numeracy skills to undertake a Kaplan Professional program, we recommend you speak with our Student Services team on 1300 662 203 or mail@kaplan.edu.au.
In order to complete your studies with Kaplan Professional, you’re assumed to have the following skills and access relating to technology.
To successfully complete this qualification, individuals will require basic computing skills. This may include but isn’t limited to:
- Saving and editing Microsoft Office documents
- Researching, accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents through websites
- Making an audio recording using a smartphone, tablet or computer
- Participating in online discussions
How to apply
You may enrol into this course at any time and begin studying immediately on enrolment.
Enrol nowThis course is delivered online via Kaplan’s learning management system KapLearn.
You will receive login details to KapLearn on enrolment. When you log on to KapLearn you are able to access the subject notes, assessments, additional learning materials such as media, case studies, practice activities and your online tutor.
Assessments are accessed and submitted through KapLearn.
Corporate clients should contact our Corporate Solutions Representatives at corporate@kaplan.edu.au to discuss delivery options and how we can further tailor our training to meet your business needs.
Individuals who complete the FNS40821 Certificate IV in Finance and Mortgage Broking may enrol into the FNS50322 Diploma of Finance and Mortgage Broking Management, and the units of competency may be recognised through credit transfer as the first subject of the Diploma.
Individuals who have completed the FNS40820 Certificate IV in Finance and Mortgage Broking may still enrol into the FNS50322 Diploma of Finance and Mortgage Broking Management upgrade but please see the Diploma course page for options.
Individuals may be able to obtain Recognition of Prior Learning (RPL) for a Kaplan award subject based on their previous study and/or work experience. To do this, individuals must submit evidence that demonstrates they have already met the requirements of the subject through these other means.
Evidence can take many forms, such as information about approved study, information about work experience, certificates, transcripts or other credentials.
To find out if you are eligible for RPL, refer to our Credit Transfer and Recognition of Prior Learning (RPL) page.
Policies
Student policies
Individuals who enrol in a Kaplan Professional course are bound by our published policies, including the policy that sets out our rules for assessment. Individuals can review these policies here. The policies also assist individuals when their study program doesn’t go as planned and they need extra support.
Terms and conditions
Click here to access our terms and conditions.
Refund policy
Access our refund policy
Fees
Enrol directly into the program for $355 (GST free).
For additional study-related fees, please click here.